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University of Arizona Global Campus Student Records Coordinator (HYBRID) in United States

The Student Records Coordinator position is a full-time employment opportunity. The Student Records Coordinator will aid in the processing and maintenance of student records from matriculation through graduation through diligence and detailed work, provide related services to students through excellent customer service and communication.

Essential Job Duties:

Comprehensive evaluation of degree progress prior to and at time of completion to ensure all academic and administrative catalog requirements are satisfied for degree conferral

Provide seamless and timely customer service to a high volume of both internal and external customers through a variety of methods (phone calls, chat platform, emails, and face to face)

Evaluate and process forms related to student records to ensure program integrity while upholding all regulatory and institution policies

Manage different platforms to review and compliantly release transcript records for former and current students in addition to managing the funds that are required for release

Ensure compliance with federal regulations regarding FERPA guidelines, student records maintenance and appropriate disclosure of any and all records maintained by the institution, both historical and current

Verify and update student information within records in accordance with FA regulations to assist in disbursement of financial aid and other funding

Manage grade posting and updating in SIS through reports and regular communication with faculty to ensure all grades recorded in official record are accurate

Respond to enrollment and degree verification inquiries from students and external parties

Respond to government and lender documents for validity and communication of accurate student information

Additional Job Duties (include but are not limited to):

Innovate for efficiency, department improvement, and an improved student experience

Generate and evaluate a variety of reports that assist in the maintenance of records and processing of student requests

Partner with BTS and other departments to ensure any technical updates are accurate and approved

Collaborate with other departments across the organization to improve student experiences and staff processes

Minimum Qualifications:

Bachelor’s Degree Required

Must be proficient in Microsoft Office Suite

Excellent typing skills

Strong written and oral communication

Multi-tasking and prioritization skills

Preferred Qualifications:

Experience in a registrar’s office

Experience with a student information system

Experience with previous high volume customer service

For more information regarding this position, please contact us at .

UAGC shall, in all solicitations or advertisements for all employees placed by or on behalf of UAGC, state that all applicants who are qualified will receive consideration for employment without regard to sex, race, color, religion, sexual orientation, national origin, ancestry, citizenship, pregnancy, marital status, registered domestic partnership status, age, physical disability, mental disability, genetic information, gender identity, military or veteran status, service in the uniformed services, or any other consideration made unlawful by federal, state or local laws.

Where higher education meets technology – that’s The University of Arizona Global Campus. At UAGC, students discover relevant degree programs, innovative technology, and cherished tradition. UAGC offers associate, bachelor’s, and master’s online degree programs. The mission of UAGC is to provide high-quality, accessible, lower cost, and innovative, educational programs that meet the diverse needs of individuals pursuing advancement in their lives, professions, and communities. For more information, please visit , Facebook ( , Instagram (https:// , LinkedIn (https:// or Twitter ( .