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University of Arizona Global Campus Director, University Communications in United States

Position Summary:

Reporting to the Chief Operating Officer, the Director, University Communications position is a full-time, remote role with The University of Arizona Global Campus (UAGC), located in San Diego, California. The Director, University Communications will serve as a strategic advisor regarding internal and external communications to the Vice President of Marketing and to the university’s Senior Executive Leadership members. The Director, University Communications will develop, draft and release all internal and external corporate communications, public messages, social media content, and manage the internal intranet content and design in alignment with the university’s mission. The Director, University Communications will be a key stakeholder in the university’s website and social media design. The Director, University Communications will build and sustain the university’s reputation for reliable, high-quality, and timely communication strategy and content.

Essential Job Duties:

Strategy & Vision

  • Develop, implement, and evaluate an annual communications plan that informs and engages all respective audiences in alignment with the university’s mission.

  • Lead development of external communications initiatives tied to organizational goals, that promote, enhance, and protect the university’s brand reputation.

  • Maintain awareness of external competitive landscape, industry best practices, and new developments and emerging standards that may be opportunities for the university and/or the department.

Leadership & Decision-Making Responsibilities

  • Create and launch press releases and communications campaigns in partnership with the UAGC Senior Executive Leadership team.

  • Serve as the primary UAGC spokesperson on all press releases and collaborate with the Senior Executive Leadership team to gather quotes and approvals on messaging.

  • Manage and oversee the internal relationship with the university’s OPM provider and services provided through the agreement.

  • Manage and develop communication team member(s) to achieve communications in the annual communications plan and Senior Executive Leadership team objectives.

  • Provide mentorship to improve writing, editing, proofreading and other communications skills.

Key Tasks

  • Transform knowledge and information into engaging and useful messages, disseminating it to the appropriate audience and through the most effective distribution channels.

  • Identify challenges and emerging issues faced by the university, determine areas where communication could help provide solutions, and oversee development and implementation of communications strategies and initiatives to support these opportunities.

  • Manage media relations and maximize media opportunities.

  • Responsible for internal communications and collaborating on social media campaigns and website content in collaboration with UAGC’s service provider.

  • Drive the ongoing evolution of the employee intranet, including strategy development, design, and future enhancement planning.

  • Create strategic plan for tracking, measurement and reporting of company communications initiatives.

Minimum Requirements:

  • 5-10 years’ experience in Communications, Public Relations, Journalism, or related field with experience, preferably in higher education, internal and external communications and employee engagement through communications.

  • 2-5 years’ experience in a leadership role.

  • Highly collaborative and experienced in developing and implementing communications strategies.

  • Strong competency in media relations tools and systems.

  • Advanced writing/editing skills.

  • Strong verbal communication skills.

  • Adaptable and flexible with the ability to successfully operate at both the strategic and tactical levels.

  • Self-starter who thrives on independent work and is motivated by creating and implementing strategic plans and new initiatives.

  • Sincere commitment to consider and engage all constituent groups, including faculty, staff, students, board members, volunteers, donors, program participants, external agencies, and other supporters.

  • Attention to detail with the ability to successfully manage multiple projects/initiatives/activities simultaneously.

Preferred Qualifications:

  • 5 years’ experience in higher education and/or nonprofit.

  • Experience working with SharePoint, SendGrid, vlogging, PR Newswire, Drupal, Sprinklr and other social media related platforms.

Education:

  • Bachelor’s Degree in Journalism, Public Relations, Communications, or a related field is required; Master’s Degree preferred.

Where higher education meets technology – that’s The University of Arizona Global Campus. At UAGC, students discover relevant degree programs, innovative technology, and cherished tradition. UAGC offers associate, bachelor’s, and master’s online degree programs. The mission of UAGC is to provide high-quality, accessible, lower cost, and innovative, educational programs that meet the diverse needs of individuals pursuing advancement in their lives, professions, and communities. For more information, please visit www.uagc.edu , Facebook (https://www.facebook.com/UniversityOfArizonaGlobalCampus/) , Instagram (https://https://www.instagram.com/uazglobalcampus/) , LinkedIn (https://https://www.linkedin.com/company/university-of-arizona-global-campus/) or Twitter (https://www.twitter.com/UAZGlobalCampus) .

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